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Welcome to PhotoGhetto's Frequently Asked Questions about our Photo Collections and photo image products. To find the answer to your questions, select the question below that is most relevant to your enquiry.
If you have any further questions concerning PhotoGhetto, our products, or our Custom Photo and Image Services, please contact our Customer Services Department. Our service and support staff are on hand to assist you with any and all questions that you might have.
For users wishing to learn tips and "How to..." techniques, with images and photos within their presentations, PowerPoint slides, web sites, media productions and marketing materials, PhtotoGhetto offers Photo Image Tips & Techniques, providing detailed step-by-step help, guides, and assistance.
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How quickly can I start using a photo image from PhotoGhetto.com?
You can start using any image from PhotoGhetto either directly after you have downloaded your Photo Collection(s) products, or after your Photo Collection CD(s) has arrived, should you opt to receive your purchase on CD media format.
After confirming your Shopping Cart, you will be transferred to PayPal, our preferred secure payment transactions host, where you will be asked to complete your credit card information. On completion, you will then be able to download your order right away if you have chosen to download your order via FTP, or you will receive a unique shipping number and order guarantee from our Orders Desk if you have opted to receive your purchase on CD media format.
How is my order delivered?
Your order can be delivered either immediately through FTP download, or via shipped CD.
When I purchase a Photo Collection on CD how long does it take to arrive?
If you choose to purhase your order on CD, you will receive a unique Order ID and shipping number from our Orders Desks when your transaction is complete and payment is received.
Your order will be despatched to postal services via recorded delivery the same business day.
When I purchase a Photo Collection via FTP can I download it right away?
Yes. When your transaction is complete you will be redirected, and able to access the Secure Download Area, where your order will be waiting.
Why does PhotoGhetto use WinZip file compression format for FTP downloads?
PhotoGhetto uses WinZip to compress its Photo Collections for download.
Due to the size of each Photo Collection, each Collection is compressed to reduce downloading time using WinZip compression software.
Can you tell me more about WinZip and what it does?
WinZip is a file compression utility that enables you to reduce the size of your files by as much as 90%. When downloading over the Internet this is extremely useful, and can save many hours of unnecessary waiting.
For example, a single high resolution uncompressed photo image at 1600 x 1200 pixels has a file size of approximately 1.6 Megabytes. Using WinZip, the file is reduced to just 180 kilobytes enabling you to download the image in 1/10th of the time.
WinZip acheives this by creating a special "holding file" or archive that is able to compress the actual file sizes of the files it contains without affecting the contents of quality of the files, to make the file size smaller for downloading over the Internet.
Once you have downloaded a WinZip file you simply double click it and uncompress to "extract" the files from the archive for use.
If I don't have WinZip on my machine is it free and where can I get it from?
WinZip is free to download and use or can be licensed if you prefer.
If you are using the Macintosh, you are most likely using Stuffit Expander as your preferred compression tool, which expands files of the .sit and .sea extensions. Stuffit Expander also expands WinZip files, which have the .zip file extension.
Stuffit Expander is available freely at Stuff It. And the WinZip application, available from WinZip.
After downloading and installing the WinZip software, you'll need to use the program to 'unzip' your downloaded "zipped" purchase.
When I download my order from PhotoGhetto.com where is it saved?
When you begin to download your order, your browser will prompt where you wish to save the file in the "Save As" window. Select a location you can find easily. Such as on the root of your hard drive or your Desktop.
Why do the photo's have PhotoGhetto.COM written across them?
When you select a thumbnail of any photo image from a Photo Collection, or scroll through the larger image displays, you will notice that each image has has www.photoghetto.com written across it in faint type.
www.photoghetto.com is written across each thumbnail image to enable you to use the low reslution image in layout compositions, and mock ups, whilst protecting it from piracy and users who would otherwise avoid purchasing the full screen resolution photo.
All full resolution purchased photo images on every Photo Collection, do not have www.photoghetto.com written across them, and are ready for use within your presentations, Powerpoint, web sites, DVD, print, and media productions.
What is the difference between a thumbnail and my actual purchase?
A thumbnail is a low resolution version of the final photo image from the Photo Collection. When you select a Photo Collection title, all 24 images on the title are dispalyed as thumbnails. These thumbanil images are created at 150 x 88 pixels and allow you to see a small preview version of a photo image.
When you select and click any photo thumbnail a larger composite, or display version is available for viewing, enabling you to see the thumbnail at a slightly hight resolution but still greatly compressed and with the lettering, www.photoghetto.com written across it. The composite, or display version, is created at 250 x 150 pixels, and like its corresponding thumbnail, is greatly compressed.
Each purchased photo image, on every Photo Collection, is created at 1600x1200 pixels and is uncompressed in its high resolution state, available for use.
What file format are the photo images in?
Each photo image in every Photo Collection is saved in full uncompressed JPG (JPEG), format.
In what resolution are the photo's available?
Each photo image, in every Photo Collection, is colour callibrated and created at 1600x1200 pixels in uncompressed (lossless) high resolution state.
Will your photo's work with all versions of Microsoft Office Word?
Absolutely. JPG is one of the few formats which is fully compatible with Microsoft Office Word, and our Photo Collection images are fully compatible with all versions and releases of Word.
Will your photo's work with all versions of Microsoft Publisher?
Absolutely. JPG is one of the few formats which is fully compatible with Microsoft Publisher, and our Photo Collection images are fully compatible with all versions and releases of the application.
Will your photo's work with all versions of PowerPoint?
Absolutely. JPG is one of the few formats which is fully compatible with Microsoft Office PowerPoint, and our Photo Collection images are fully compatible with all versions of PowerPoint.
Will your photo's work with PowerPoint on both the Macintosh and PC platform?
Yes. Our Photo Collection images are fully compatible and work with PowerPoint on both the Macintosh and PC platform.
How do I insert a photo from a Photo Collection into my PowerPoint presentation?
- Choose Picture from the Insert menu.
- Move the mouse right to the option From File and select.
- Navigate to the Photo Collection CD if you have purchased a Photo Collection on CD format media, or to the folder in which you saved your Photo Collection on downloading.
- Double-click the file name, and then click OK.
- Using the corners of the Photo, drag to scale and size appropriately, or right mouseclick the photo and choose Format Picture. Select the Size Tab and size as required.
Will your photo's work with all versions of Microsoft FrontPage?
Absolutely. JPG along with GIF is one of the few formats which is fully compatible with Microsoft FrontPage, and our Photo Collection images are fully compatible with all versions of the application.
Will your photo's work with all versions of Microsoft Outlook and Outlook Express?
Absolutely. JPG along with GIF is one of the few formats which is fully compatible with Microsoft Outlook, and Outlook Express, and our Photo Collection images are fully compatible with all versions and releases of the applications.
Will your photo's work in all versions of Macromedia Flash?
Absolutely. JPG is one of the few formats which is fully supported and has been compaitable with Macromedia Flash since its first release.
Will your photo's work in Macromedia Flash on both the Macintosh and PC platform?
Yes. Our Photo Collection images are fully compaitable and work with Macromedia Flash on both the Macintosh and PC platform.
Will your photo's work on my website?
Absolutely. JPG, along with GIF and PNG, are the only image formats fully supported by all browsers, across all platforms and operating systems.
Will your photos work in print?
Absolutely. Each photo image in every Photo Collection is created in full uncompressed (lossless) RGB digital format. Enabling you to print mockups, composites, proofs, and final hardcopy prints, from your own local printer. Or if you are using a professional printer or agency, to forward your image to pre-press and digital printers for output.
Can I use your photos in my presentation, on my web site, and in my prints?
Yes. Once you purchase a Photo Collection, you purchase a license to use any image from the Collection in any media or number of media types that you require without further payments, image loyalties, or price-per-image services.
You are free to use any image again and again in all your presentations, web sites, and prints.
However, you are not permitted to re-sell any image from a Photo Collection for any or other commercial purposes. And in the event of doing so PhotoGhetto.com recognizes its legal right as author of its image files.
Further information regarding PhotoGhetto's Photo & Image Copyright can be found within the Copyright & License section within the Terms of Use definitions.
Can I use your photos in all of my media productions?
Yes. Once you purchase a Photo Collection, you purchase a license to use any image from the Collection in any media or number of media types that you require without further payments, image loyalties, or price-per-image services.
You are free to use any image again and again and across all your media productions.
However, you are not permitted to re-sell any image from a Photo Collection for any or other commercial purposes. And in the event of doing so PhotoGhetto.com recognizes its legal right as author of its image files.
Further information regarding PhotoGhetto's Photo & Image Copyright can be found within the Copyright & License section within the Terms of Use definitions.
Am I free to use any photo from a Photo Collection as often as I like?
By purchasing a Photo Collection from PhotoGhetto.com, you purchase a royalty free usage license for each photo image on the Collection. Allowing you to use the image in any presentation, web site, DVD, print, or media production, as often as you desire without the need to pay any license or additional fee.
However, you are not permitted to re-sell any image from a Photo Collection for any or other commercial purposes. And in the event of doing so PhotoGhetto.com recognizes its legal right as author of its image files.
Further information regarding PhotoGhetto's Photo & Image Copyright can be found within the Copyright & License section within the Terms of Use definitions.
Does PhotoGhetto provide a custom photo and image service?
Absolutely. PhotoGhetto.com provides Custom Photo & Image Services for customers and user who require tailored, uniquely photographed, or specific images.
To learn more about how you can create the kind of impact that you need to raise awareness and focus attention. Select Products & Services from the left hand menu and discover how PhotoGhetto's creative team can meet your business objectives and help you achieve your communication goals.
Does PhotoGhetto also provide a photo editing service?
Yes indeed. PhotoGhetto.com provides photo editing services through our Custom Photo & Image Services.
Our photography and design team are able assist you with a wide variety of image alteration and adjustments including:
- Cropping
- Scaling
- Re-calibration
- Removing Red-Eye
- Reducing and removing image noise
- Adjusting lighting levels and contrast
- Increasing and reducing exposure of image(s)
- Adjusting tones and hues
- Lens flares and othe camera effects
- Colour to black and white conversion
- Increasing focal field and depth
To find out more about our Custom & Image Services, select Products & Services from the left hand menu or contact a member of our Photo lab with your question and enquiry.
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